Privacy Policy

Handling Personal Data at Banzai Bet

On our Banzai Bet site, customers are allowed to opt out of providing personal information. In the reviewed terms and conditions, available for initial review during registration, there is no obligation to provide data.

The transfer of personal information involves signing a contract on general terms. Without this, customers will not have the ability to fully utilize the site and its services.

In providing our services, we take responsibility for examining customers’ data. This can include automatically collected materials or voluntarily provided information by the player. Here are the data subject to automatic collection by the Banzai Bet company:

• Technical information to enhance the quality and functionality of services;
• Records of gameplay, deposits, bets, and the duration of gaming sessions;
• Data about the device used and its connection;
• Analytical information on the use of applications, log files, timestamps, and messages.
• We collect this information to ensure the quality of the services provided.

Additionally, the site may process voluntarily provided data, including:

• Registration information;
• Identity documents;
• Payment details;
• Voluntary information (e.g., through support chat);
• Recordings of phone conversations with site representatives;
• Information from social networks is used during registration.

We process personal information for various reasons, all following data protection laws.

Minors

The services on our site cannot be used by individuals under the age of 18. If a customer has not reached the legal age of consent, they are not entitled to fully use the site’s functionality. The company reserves the right to restrict access to such individuals. It is recommended to contact site representatives if any information about the site’s services being transmitted to minors is noticed.

Legal Basis for Processing Personal Information

During the processing of data, the company relies on legal norms under customer information protection. The “GDPR” standards for data integrity laws are used.

We use the acquired information for purposes such as:

• Updating or configuring personal accounts;
• Providing quality services;
• Notifying customers about the latest updates and special promotions;
• Displaying individualized advertising and promoting services;
• Ensuring a responsible gaming environment;
• Creating analytics for research purposes.

All of this contributes to improving the quality of the services offered.

Marketing Concept

Our company also uses gathered customer information for advertising purposes. This may include data such as name, address, email, phone, etc. Materials offered based on gathered information may carry advertising characters for services tailored to customer preferences.

Personal information may be shared with marketing affiliates to provide different offers relevant to specific users.  The obtained information may participate in various marketing schemes, such as message distributions or personalized notifications.

Customers of our site have the right to fully opt out of any marketing offers from the company and its partners. However, note that after this, notifications and information about updates related to the offered services will not be received.

Security Criteria

The company devotes significant time to maintaining high-security standards for the offered services. The site employs technological and physical precautions to prevent fraud and unauthorized access. Standard procedures and control measures are used, including:

• Communication encryption;
• Authentication;
• External and internal audits;
• Protective network topology.

However, the company cannot guarantee security if site customers violate the confidentiality of their information. The transmission of personal data to third parties is prohibited to reduce the risks of unauthorized access to users’ accounts.